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Student Satisfaction Survey

Please answer the following questions as honestly as you can. Your feedback is very important to us and will allow our staff to evaluate and improve our services. As there is no identifying information requested, your responses will remain anonymous and will be used solely for department evaluation purposes. *  

Thank You!

*ASL interpreted version available. Please contact Jill Patterson to make arrangements.

 

Part One: General Information








For what reason did you come to Red River Counselling and Accessibility Services?







If you will no longer be receiving services from Red River College’s Counselling and Accessibility Services, what is your reason for ending those services?





 

Part Two: Evaluation of Counselling




Indicate to which extent you agree or disagree with the following statements:

 

 

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

1. I found my initial contact with C&AS satisfying.

2. I felt comfortable in the waiting area.

3. I felt that C&AS responded to my needs in a timely manner.

4. My experience with C&AS has positively affected the chances that I will stay in college.

5. As a result of my counselling experience, I am better able to focus on my academic and study requirements.

6. I would refer my friends to C&AS.

7. I would return for counselling if I felt I had need to.

8. I am better prepared now to work through future problems on my own.

9. Counselling has helped me to be more successful in school.

10. Overall, the counselling I experienced was helpful.

Part Three: Evaluation of Counsellor
 

Indicate to which extent you agree or disagree with the following statements:

 

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

1. I felt that my counsellor respected me as a person.

2. My counsellor understood the concerns I brought to counselling.

3. My counsellor helped me to develop better ways of coping.

4. My counsellor understood my needs given my disability.

5. My counsellor recommended appropriate accommodations given my disability.

6. My counsellor referred me to additional resources that were helpful.

7. Overall, I was satisfied with the service I received from my counsellor.

Part Four: Evaluation of Disability Services
 

(Exam Accommodations, Tutoring Services, Assistive Technology, Alternate Format, Interpreting Services)
 

Indicate to which extent you agree or disagree with the following statements:

 

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

1. Accessibility services staff treated me with respect and courtesy.

2. The services were explained to me clearly.

3. The services I required were set up in a timely way.

4. The services assisted me in achieving academic success.

5. Overall, I was satisfied with the services I received.


 

How could we improve Counselling and Accessibility Services?